Privacy Policy
eiwayshop is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you interact with our website or use our services, we may collect personal information you voluntarily provide, such as your name, email address, phone number, shipping address, and payment details.
1.2. Non-Personal Information: We may also collect non-personal information, including but not limited to your IP address, browser type, device type, and website usage data. This information is collected through cookies and similar technologies to enhance your experience on our website.
2. Use of Your Information
2.1. We may use your personal information for the following purposes:
a. To process and fulfill your orders and requests.
b. To provide customer support and respond to inquiries.
c. To send you transactional and promotional emails related to our products and services (you can opt-out of marketing communications at any time).
d. To improve our website, products, and services based on your feedback and preferences.
e. To detect and prevent fraudulent activities and protect the security of our website and users.
f. To comply with legal obligations and enforce our Terms of Service.
2.2. We may use non-personal information for various purposes, including website analytics, to understand user preferences, and to improve our website and services.
3. Sharing Your Information
3.1. We may share your personal information with third parties only for the purposes mentioned in this Privacy Policy. These third parties may include:
a. Payment processors to facilitate transactions.
b. Shipping and delivery partners to fulfill your orders.
c. Service providers who assist us in delivering our products and services (e.g., email marketing platforms, website hosting).
3.2. We may also share your information if required by law, in response to legal process, or to protect our rights, privacy, safety, or property.
4. Data Retention
4.1. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
4.2. Non-personal information may be retained indefinitely for analytical purposes and to improve our services.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of these third-party sites. We recommend reviewing their respective privacy policies before providing any personal information.
8. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date. By continuing to use our website and services after the policy is updated, you agree to the revised terms.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at support@eiwayshop.com.
Thank you for reading and understanding our Privacy Policy.